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Forums  » Primezilla (en)  » Userlist : blank page problem
lateralus

lateralus
14 posts
---
Location:
n.a.
08.06.2009 10:49

Userlist : blank page problem

Hi,

I use Primezilla 1.2 (with Marketplace 1.4.6) but when I clic on Userlist, I just get a blank page!!!???

And it works normally on a test local server but I cannot manage to solve this problem on my production site!

I tried to set up the support mode in the joomla admin (and I couldn't manage to make it work), and since my userlist is blank! Even if disable the support mode, the userlist is still a blank page!!!???

Can someone understand??

Thanks




 
angel33

angel33
1 post
---
Location:
n.a.
11.06.2009 13:15

Re: Userlist : blank page problem

same problem here too, localy works fine but online i get:

Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/components/com_primezilla/language/.php) is not within the allowed path(s): (/var/www/vhosts/..../httpdocs:/tmp) in /var/www/vhosts/..../httpdocs/components/com_primezilla/userlist.php on line 92

Warning: require_once() [function.require-once]: open_basedir restriction in effect. File(/components/com_primezilla/language/english.php) is not within the allowed path(s): (/var/www/vhosts/..../httpdocs:/tmp) in /var/www/vhosts/knuten.eu/httpdocs/components/com_primezilla/userlist.php on line 96

Warning: require_once(/components/com_primezilla/language/english.php) [function.require-once]: failed to open stream: Operation not permitted in /var/www/vhosts/......./httpdocs/components/com_primezilla/userlist.php on line 96

Fatal error: require_once() [function.require]: Failed opening required '/components/com_primezilla/language/english.php' (include_path='.:') in /var/www/vhosts/..../httpdocs/components/com_primezilla/userlist.php on line 96




 
lateralus

lateralus
14 posts
---
Location:
n.a.
15.06.2009 14:30

Re: Userlist : blank page problem

Hi,

This sounds to be a different problem with you! I just have a blank page without any error message!

For your problem, it looks like it is a problem with your server and the "open_basedir" function (but sorry I can't help more as I'm just a professionnal of copy/paste) but you probably noticed it before!




 
lexjames

lexjames
1 post
---
Location:
n.a.
19.12.2009 10:17

Re: Userlist : blank page problem

I came across this problem today - 6 months later!!

However, the solution was to open the Joomla configuration.php file and correct this line:

var $tmp_path = '/var/www/vhosts/mywebsite.com/httpdocs/tmp';

I also corrected:

var $log_path = '/var/www/vhosts/mywebsite.com/httpdocs/logs';

for good measure.

The reason why this happened for me was because I changed my hosting to a dedicated server.

I hope this helps anyone else with the same problem.




 
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